Frequently Asked Questions

ManageLet is offered as a single, fully featured Dashboard Access Plan for £0.99/month.

• Dashboard Access Plan (£0.99/month) - Includes full platform access: rent tracking, HMO rooms, compliance reminders, expense logging, document storage, and accounting integrations.

All new accounts receive a 7-day free trial upon registration. Billing is processed securely via Stripe, and you can cancel at any time.

ManageLet is offered as a single, fully featured Dashboard Access Plan that includes all platform features. There is no need to switch between different subscription tiers.

No. All plans are monthly with no long-term commitment. You may cancel at any time directly from the billing portal.

The Dashboard Access Plan includes support for your entire portfolio (both single lets and HMO rooms) with no additional fees per property or tenant.

Yes. The Dashboard Access Plan includes full access to all features on the platform, including HMO tools, room management, rent tracking, compliance checklists, expense logging, and integrations.

ManageLet offers a 7-day free trial upon registration. After the trial, it costs £0.99/month for full-platform access.

No. Card details are not required at sign-up. You can register with Google, Apple, or email, then verify with a 6-digit code to activate your account.

The free trial lasts for 7 days from registration. During this time, you have full access to all features to test the platform. Card details are not required to start your trial.

After registering and verifying your email, you can:

1. Add your first property using Postcode Lookup
2. Add tenants and send them an invite to the Tenant Portal
3. Set up property reminders and maintenance logs

All tenant interactions in the portal are for onboarding, viewing documents, and task reminders only. ManageLet does not process or collect rent payments.

Yes. You can resend tenant invitations from your tenant management area. This is useful if an invite expires or the tenant cannot find the original email.

Tenants can log in to their portal to view property info, download documents, and submit maintenance requests.

The tenant portal supports onboarding, reminders, and communication only. No rent collection or financial transactions take place within the platform.

You can upload property and tenancy-related documents and share relevant files with tenants through the portal. Tenants only see documents you choose to share with them.

Yes. Log repair issues, track their status, attach documents, and tenants can submit requests through the portal.

Yes. Tenants can include photos with maintenance requests so you have better context before taking action.

Notifications include reminders for property tasks, maintenance issues, and tenant activity. Both in-app and email notifications are supported.

Search across all your data from one place: properties, tenants, maintenance logs, and uploaded documents.

Yes. Alongside standard reminders, you can track additional property-specific documents and keep expiry reminders in one place.

Yes. ManageLet tracks key UK checks such as Gas Safety, EPC, and Electrical, with reminder workflows to help you stay ahead of deadlines.

Yes. HMO management is fully supported in the Dashboard Access Plan, including room-level tracking, occupancy records, and task reminders.

You can manage multiple rooms per property, allowing you to track occupancy and tenants at the room level.

Yes. Each room can have its own tenant, with individual tracking for occupancy and task reminders. No rent or financial transactions are handled by the platform.

ManageLet is offered as a single, fully featured Dashboard Access Plan for £0.99/month, including rent tracking, compliance reminders, expense logging, and more.

ManageLet billing is processed securely via Stripe. The Dashboard Access Plan costs £0.99/month, billed monthly after your 7-day free trial ends. You can cancel at any time directly from the billing portal.

For tenant rent collection, Direct Debit setup is handled separately through GoCardless integration.

No. There are no setup fees, no per-tenant fees, and no hidden charges.

ManageLet supports UK tax-year reporting and exports for your accountant. ManageLet is not affiliated with or endorsed by HM Revenue & Customs. It is a preparation/reporting tool and does not directly submit to HMRC. Estimates are for guidance only. Please consult a qualified accountant.

ManageLet uses HTTPS encryption, secure login systems, and role-based access to keep your data safe.

Only you. Data is private and not shared or sold to third parties. All tenant interactions are for onboarding, reminders, and communication only.

Yes. You can request an export of your account data and activity records from the platform's data controls.

You can request account deletion through your account controls. Data deletion is handled in line with platform data-protection processes.

Use the password reset and account recovery options on the login page. If you still cannot access your account, contact support for help.